Paperwork and Payment

Q: What are your rates?

A: Please click on the file below titled “Financial and Attendance Policy” to see my current rates.

Q: Do you offer discounted or sliding scale rates?

A: If you are a first responder or teacher, you may receive a 10% discount for individual, couples or family therapy.

(Please also see below regarding sliding scale rates)

Q: Do you accept HSA/FSA card payments and/or insurance?

A: Yes, I accept HSA/FSA card payments.

  • I am out of network for insurance clients.
  • I can provide an out-of-network receipt for reimbursement. Since every insurance plan is different, it is crucial that you verify this with your provider in advance since I cannot guarantee your plan covers out of network services.

Q: Why don’t you accept in-network insurance?

A: I have thought a lot about this question. After several years of accepting in-network insurance because of my desire to make therapy accessible and affordable, I have realized that the requirements for clients to utilize their insurance benefits compromise the effectiveness of my work with clients.

For example, insurance providers require that clients continue to meet the criteria for a mental health diagnosis to receive benefits, which reinforces clients demonstrating symptoms of mental health disorders versus encouraging wellness, healing, and growth or recovery.

I also do not believe in pathologizing normal marital or intimate relationship difficulties and take diagnosing individuals with mental health disorders seriously. These diagnoses may stick around for life, and may not be or remain completely accurate due to the complex nature of human existence.

Lastly, insurance companies are based on a medical model that has a one size fits all treatment approach- typically a 45 minute weekly session. Current research in the top couples and family therapy models supports longer sessions (75 minutes to 2 hours) in order for deep, long lasting change to occur.

Q. Do you offer sliding scale spots? 

A: I have a limited number of sliding scale spots for clients who have a marginalized identity (people of color, LGBTQ+, individuals with disabilities, etc.) and also take into consideration household income and number of dependents.

My sliding scale spots are also based on your household net income and other factors (if you have children and/or elderly family members in your home). Let me know if you need a sliding scale rate. I also take into consideration the level of motivation for personal and relational change that potential clients express and demonstrate.

Q. What if you do not have a sliding scale spot available?

A: For those who are unable to afford therapy with me or other private practitioners, Denver Family Institute (DFI) (a marriage and family training institute) is an excellent option. Post-graduate interns who provide counseling are available at two locations on the north and south sides of Denver. Sliding scale rates are approximately $20 to $50 per session. For more, information please visit the website or call 303.756.3340.

I also have referral sources of high quality licensed therapists who accept EAP and/or insurance benefits.

Clients can now conveniently fill out their paperwork on Simple Practice. 

For in person & teletherapy sessions:

After you schedule your appointment, you will receive an email with a link to the Simple Practice portal (a HIPAA compliant secure online platform). Please complete your paperwork 48 hours in advance to give your therapist sufficient time to review it.

In order to have your entire session (and not have any of it taken up by filling out the intake paperwork), please complete your paperwork in advance. If you have any questions about the documents, feel free to contact Lana Isaacson: 720.432.5262, [email protected].

*The forms below are just for your information if you would like to see my rates and policies in advance of receiving the link from Simple Practice. All paperwork is now conveniently filled out online.

Mood Assessment 1
Mood Assessment 2
Mood Assessment 3
Mood Assessment 4
Disclosure Agreement
Financial and Attendance Policy
Client Information
Private Practice Policies
Release of Information
Responsible Party Agreement Forms
Consent for Teletherapy

Payment Information

RATES: Please see my Financial & Attendance Policy document above.

Paying for your sessions

  1. Acceptable forms of payment are: cash (in person sessions), Paypal (online), and credit cards via Square.
  2. You can also conveniently pay through Acuity, my on-line scheduling program. 
  3. Payment is due at the time of service. 

Sending money using PayPal

With PayPal, you can send money to anyone with an email address. (Mine is: [email protected])

  1. Log in to your PayPal account.
  2. Click Send & Request at the top of the page.
  3. Click Pay for goods or services
  4. Enter my email address: [email protected], the payment amount and click Next.
  5. Choose your payment method, leave a note if you like and review the payment details.
  6. Click Send to complete the payment.

Cancellation Policy

  1. To cancel or reschedule a session without penalty you must provide at least the following notice: a minimum of 1 day (24 hours) prior to your session.
  2. You cannot substitute an individual session for a couples session.
  3. If you do not show up for your scheduled appointment and you have not notified me at least 24 hours in advance, you will be charged your full session fee.